Technical Solutions I, Inc. and 3 COM NBX Phone Systems stands out in this crowded market in two significant ways. First, this system is the world’s only reliable, powerful network-based telephony system. Second, our business is focused on the needs of growing companies. Businesses of all sizes have affordable access to both the functionality of advanced telephony and the power, scalability, and open connectivity of data networking solutions. The NBX is a leader in putting high-quality voice and data on the same network reliably and affordably and it is also the best LAN based phone system to accomplish the goals of our clients.
Here are some the major features and benefits of the NBX:
Scalability
The NBX family of phone systems has the ability to handle two, to an unlimited number of telephones and voice mailboxes. This means as your company continues to grow you will not have to worry about any of your NBX phone systems becoming obsolete.
Voice Mail
The NBX can be configured to supply four to seventy-two ports of voice mail with a standard 400 hours of storage capacity. Message length can be adjusted accordingly, based on the needs of your company. Voice mail is fully integrated into all of the NBX systems.
Caller ID
Every NBX phone system automatically includes Caller ID capability at no extra charge. Internal callers will be able to see the name and extension of each person when calling within the internal system. You must subscribe to this feature from the local Telephone Company to receive this data for external calls.
Auto Attendant
This feature enables your company primary or secondary coverage to callers, who can access employees either by name, number, or department.
CTI Applications
This feature allows NBX users to enhance productivity and business performance by linking computer applications with telephony call answer and routing. With CTI, Caller ID data can be used to automatically retrieve and display customer database information, thereby enabling NBX users to provide more prompt, responsive customer service. CTI helps in streamlining incoming and outgoing calls also, when a client calls the corresponding information will appear on the user’s PC screen. By simply pointing and clicking on telpone numbers within their TAPI-enabled PC applications users may place outgoing calls. CTI also gives users access to other NBX services, such as transfers, hold, disconnect, and conference directly from their PCs.
NBX Voice System PCX Soft Phone
This client software puts the equivalent of an NBX business telephone onto the screen of a Windows-equipped PC. The NBX pcXset software lets users turn desktop PCs into telephone clients, to take advantage of call processing, unified messaging, and CTI from their multimedia PCs.
Detail Call Reports
Provides a comprehensive list of telecommunication activities. This feature is designed to give companies key information at a glance. This application tracks both incoming and outgoing calls, allowing companies to track phone costs, help detect fraud, and increase employee productivity.
Off-Site Notification
This feature will send a notification message to your pager or an outside telephone number, informing you that you have a received a voice mail message. This feature makes up to five attempts. Off-site notification stops trying to reach you once you call in to retrieve your voice mail message(s).
Reliability
The NBX Phone System is based on a UNIX-based real time operating system. It operates independently of other network servers and is completely compatible with all major desktop, server, and network operating systems, including Windows, Windows NT, Netware, Mac OS, and UNIX.
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